Orders ship in plain outer packaging with protective inner packing, and every order is tracked from dispatch.
Vials carry research-use labelling, and the certificate for each tested product is on its product page.
Keep the sealed vial cool, dry and out of direct light.
After reconstitution for in vitro use, store at 2 to 8°C, protect from light and avoid repeated freeze-thaw cycles. This is general laboratory handling guidance, not validated stability data for a particular formulation. An in-use period depends on the compound, the diluent and the conditions, so follow the period stated on the product label.
Reconstitution volumes and storage are covered in bacteriostatic water: composition and handling, and why a peptide may not dissolve in peptide solubility and reconstitution.
Every certificate we publish appears exactly as the lab issued it.
Certificates of analysis for tested products are in our Certificates of Analysis library and on each product page. If you cannot find the one you are after, email your order number to [email protected] and we will send the certificate that applies to your product.
Every published result is in the certificates library, and reading HPLC and mass spectrometry results explains what the figures mean.
Yes, for most of the range. Where a product has been independently tested, its Certificate of Analysis is on the product page and in our Certificates of Analysis library, and covers:
Where a certificate is not yet published, the product page says so. If you cannot find the one you are after, email your order number to [email protected] and we will send what we hold for that product, usually within one business day.
See also how to verify a peptide supplier.
Published certificates cover purity by RP-HPLC and identity by mass spectrometry. We do not claim heavy metal, endotoxin or sterility testing for a product unless it appears on that product’s certificate.
Reading HPLC and mass spectrometry results explains what each test does and does not show.
All NuVion Health peptides are manufactured and sold strictly for in vitro scientific research and laboratory use. They are:
This designation describes what the product is supplied for. It does not make a product approved, and it does not make any other use lawful. Where a substance is prescription only, that status applies regardless of how the product is labelled.
We accept all major payment methods:
All payments are processed through secure, PCI-DSS compliant payment gateways with 256-bit SSL encryption.
Yes. We use industry-leading security protocols:
We never see or store your complete credit card information.
Yes. We work with universities, research institutions, and laboratories in Australia. Please contact us with your institution details for purchase order processing and invoicing terms.
Both. We offer:
Browse the Research Sets category to see grouped selections assembled by research area.
Combinations are listed under research sets.
Standard sizes vary by peptide but typically include:
Specific amounts are listed on each product page. For research requiring larger quantities, contact us for availability and pricing.
The peptide calculator converts vial strength and water volume into units.
No. We do not provide dosing, administration, protocol or usage guidance of any kind, and we cannot advise on experimental design.
Our support team can help with:
For those, email [email protected]
We offer multiple support channels:
Business Hours:
Our support team is trained to assist with technical questions, order issues, and product information.
Our team can help with:
We cannot recommend a product for a particular outcome, and we cannot provide dosing, administration or protocol guidance. That applies to every enquiry, from every channel. If you are seeking advice about your own health, speak to a registered medical practitioner.
Email [email protected].
We can walk you through what is published for each compound so you can compare on the facts. Email [email protected] with questions about:
We cannot recommend a product for a particular outcome, and we cannot advise on experimental design.
Each compound has a full profile in the research library.
While we primarily stock our standard catalogue, we may be able to accommodate requests for:
Contact us at [email protected] to discuss your custom research needs.
Not for change of mind. Our products are research materials with strict storage and handling requirements, and once an order has left our facility we cannot verify how it has been stored, so it cannot be returned to stock.
If an item arrives damaged, incorrect or does not meet the published specification, we will replace it or refund it in full. Your rights under the Australian Consumer Law are not limited by this policy. See our Refund and Returns Policy.
We offer exchanges (replacements) where items arrive damaged, defective, incorrect, or are confirmed lost in transit. Contact us at [email protected] with your order number and supporting evidence, as soon as you can so we can investigate with the carrier. We do not offer exchanges for change of mind.
Contact us at [email protected] with your order number and photographs of the damage. We will send a replacement at no charge or issue a full refund. Please tell us as soon as you can so we can investigate with the carrier. Your rights under the Australian Consumer Law are not limited by any timeframe we set.
If your tracking has not updated for 7 business days, contact us at [email protected] . Once the carrier confirms the package is lost, we will offer a replacement or a full refund.
You may cancel your order for a full refund at any time before it has been shipped. Once dispatched, orders cannot be cancelled.
Approved refunds are processed to your original payment method and typically appear within 3 to 5 business days.
Not currently. We are focused on providing exceptional service to researchers in Australia with fast domestic shipping and no customs complications.
International shipping is under review. Join our mailing list to be notified when we begin shipping to additional countries.
Operating from our Australian facility allows us to:
As we expand, we’ll announce new shipping destinations through our website and email list.
We take privacy seriously:
Read our full Privacy Policy for complete details.
Our products are available to:
Purchasers must be 18 or older and must acquire our products for in vitro laboratory or scientific research use only.
Products supplied by NuVion Health are for laboratory and scientific research use only. They are not approved by the Therapeutic Goods Administration for human or veterinary use, and many peptides are Schedule 4 (prescription only) under the Poisons Standard.
A research use only label does not by itself authorise supply, importation, possession or use for any other purpose. Purchasers are responsible for ensuring their intended activity complies with Commonwealth, state and territory law and with their own institutional requirements. We are not able to provide legal advice on individual circumstances.
Our team can help with product specifications, certificates of analysis, batch documentation, reconstitution calculations for in vitro work, and storage and handling. We cannot recommend a product for a particular outcome, and we cannot provide dosing, administration or protocol guidance. That applies to every enquiry, from every channel. If you are seeking advice about your own health, speak to a registered medical practitioner.
Many peptides are classified as Schedule 4 (prescription-only medicines) under the Poisons Standard administered by the Therapeutic Goods Administration (TGA). Sale, supply, possession, or use without lawful authority may be illegal. By purchasing from NuVion Health, you confirm that you have the legal authority to acquire and handle these products for lawful research purposes. For more information, refer to our Terms and Conditions.
More on this in how to verify a peptide supplier.
NuVion Health is operated by NuVion Health Ltd, a company registered in England and Wales (company number 16710653). It is not an Australian-registered company. NuVion Health’s Australian business registration was closed in August 2026 because the business now operates through its UK company, but we still serve the Australian market, with stock held in Australia and dispatched Australia-wide. NuVion Health is not connected with other businesses that use the Nuvion name.